why not organise your on workshop for your team?
During this difficult economic times, there is huge value in re-assessing how we operate within our business. Many companies are holding strategic planning meetings; sales meetings; budget cutting meetings.. All excellent ideas to review our approach in the market.
HOWEVER - to provide your busines with the edge over your competitor.. the secret to success is by providing better service, developing customer loyality, sharpening HOW we do business.
To often we allow our old habits and our off handed ways reflect in our attitude about our client.
I have worked with Sales Teams, Receptionists and other front of house persons to develop fun relationship building activities, which inject enthusiasm back into the employee, while creating a dynamic and powerful relationship for your clients, so that they wish to return to your business time and time again. These sessions are tailor made to be specific to your industry and fit into your schedule. You will be amazed at the results, you will love the feedback as both your staff and clients will be happy. All this equals to a stronger bottom line.
Some of topics covered in the workshop:
Attitude; Grattitude; Effective Time Management practices including time sabotages; Empathy; Communication Skills including Body Language; Styles of Speech, Writing a Phone Script; Going the extra mile (even for a fee); Relating - all based on how and why we think and behave in the ways that we do.
Email for a no obligation meeting to discuss how we may give your business THAT edge.
Training can be from a brief 1 hour presentation to a number of hands on interactive workshops. In general, 3 - 4 one hour presentations will change the way you do business in a most positive way.
HOWEVER - to provide your busines with the edge over your competitor.. the secret to success is by providing better service, developing customer loyality, sharpening HOW we do business.
To often we allow our old habits and our off handed ways reflect in our attitude about our client.
I have worked with Sales Teams, Receptionists and other front of house persons to develop fun relationship building activities, which inject enthusiasm back into the employee, while creating a dynamic and powerful relationship for your clients, so that they wish to return to your business time and time again. These sessions are tailor made to be specific to your industry and fit into your schedule. You will be amazed at the results, you will love the feedback as both your staff and clients will be happy. All this equals to a stronger bottom line.
Some of topics covered in the workshop:
Attitude; Grattitude; Effective Time Management practices including time sabotages; Empathy; Communication Skills including Body Language; Styles of Speech, Writing a Phone Script; Going the extra mile (even for a fee); Relating - all based on how and why we think and behave in the ways that we do.
Email for a no obligation meeting to discuss how we may give your business THAT edge.
Training can be from a brief 1 hour presentation to a number of hands on interactive workshops. In general, 3 - 4 one hour presentations will change the way you do business in a most positive way.
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